Service Supervisor (Automotive/Garage Equipment)

  • Doha Qatar
  • QAR 4,000.00 - 5,000.00 per month

Job Description:

In every successful automotive workshop or garage equipment service canter, there is a qualified professional who supervises and manages its vital operations – the service supervisor. They perform crucial duties that ensure customers are provided with superior services while simultaneously guaranteeing that all aspects of the department function efficiently.

  • Received customer inquiry pertaining to service status, warranty claims and coordinate it to service coordinator for documentation on daily basis.
  • Trained newly assigned technician in repairing and troubleshooting including installation for all machines and quipment related to Automotive equipment.
  • Monitor and Oversees Service Orders that need quotation, for approval and completed jobs on daily basis.
  • Submission of completed jobs thru ERP system for client approval prior to invoicing.
  • Support Technician to their Tools, PPE’s and other items required in servicing.
  • Provide necessary documents for equipment handover during project completion.
  • Monitor all cash/cheque and credit invoicing for all completed service orders on weekly basis.
  • Regular follow up for payment collections
  • Support technician for all warranty claims in terms of approval and documentation
  • Make proper planning of service orders for equipment periodic preventive maintenance and breakdowns services.
  • Set schedule for breakdown and periodic preventive maintenance.
  • Support Technician in major repair and troubleshooting of equipment.
  • Provide all necessary tools and equipment to technician in repairing the equipment.
  • Monitor and Oversees Daily Accomplishment of service activities.
  • Make follow up to all customer for their pending payments.
  • Coordinate with Parts Coordinator regarding spare parts request, quotation, and warranty claims
  • Coordinate to all salesman regarding customer complain and other issues and provide necessary and effective solutions.
  • Maintain the AMC operations in high level and continues growth in operation..
  • Monitor technician’s attendance rate of the team and overtime filing.

Qualifications

  • A minimum of 7 year(s) of working experience is required.
  • Candidates must be a Bachelor’s / College Degree holder in Others or similar fields.
  • Male applicants are preferred for this role.
  • Supervise the activities of the AMC Technician

About Company

In 1980, Honourable JAIME N. FERRER founded JM International Inc., a licensed land-based recruitment agency that addressed the growing number of skilled Filipino professionals who sought better livelihoods abroad without paying any placement fees – an exceptional step not common among recruiters during those times!

Before establishing this company, Mr. Ferrer served his country with honour as Philippine Secretary of Interior & Local Government, Chairman of COMELEC, Presidential Executive Assistant, and Undersecretary of Agriculture and Natural Resources. Elected Congressman from Paranaque-Las Pinas District, he did 30 years of public service with utmost integrity. JM International continues to surpass public expectations while maintaining impeccably high standards of compliance with POEA regulations and commitment to excellence.

Placement Fee

This job has no placement fee.

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