A ramp handler or ground support equipment (GSE) operator is responsible for performing various tasks related to ground operations at airports. Their primary role is to handle the loading and unloading of baggage, cargo, and mail from aircraft. They operate specialized equipment, such as baggage carts, tugs, belt loaders, and forklifts, to move items between the aircraft and the terminal or cargo area.

The job of a ramp handler or GSE operator typically includes the following duties:

1. Baggage and Cargo Handling: They load and unload baggage, cargo, and mail onto and from aircraft using appropriate equipment. This involves organizing and securing items in the cargo hold or on carts to ensure safe transportation.
2. Aircraft Servicing: They perform various servicing tasks on aircraft, such as refuelling, cleaning the cabin, restocking supplies, and removing waste. They may also assist with de-icing procedures during winter weather conditions.
3. Equipment Operation: They operate ground support equipment, including baggage carts, tugs, belt loaders, and forklifts, to transport baggage, cargo, and other items to and from the aircraft. They must have good driving skills and follow safety protocols while operating the equipment.
4. Safety and Security: They adhere to safety regulations and security procedures to maintain a secure environment on the ramp area. They ensure that all cargo and baggage are properly screened and handled according to airline and airport guidelines.
5. Communication: They maintain effective communication with other ramp personnel, such as aircraft pilots, ground crew, and supervisors, to coordinate tasks and ensure smooth operations. They may also communicate with air traffic control as required.
6. Record Keeping: They maintain accurate records of baggage, cargo, and mail movements, as well as any maintenance or operational issues with the ground support equipment. This information is important for tracking and reporting purposes.